We have found the cause to be a issue with one of the firewalls. We have put in a temp fix until this evening when the traffic levels are lower. so we can fully resolve the issue.
Service should now be fully working.
Posted Nov 03, 2025 - 13:53 GMT
Update
We are still having issues with PBX-03, even after a full reboot. We have now escalated the issue internally to do further checks.
Next Update at 13:30
Posted Nov 03, 2025 - 13:05 GMT
Update
We have completed a partial reboot of the server. If we still get notifications, we will do a full reboot.
Posted Nov 03, 2025 - 11:09 GMT
Identified
Hi,
We are getting service issues with one of the servers in the Soft-Switch PBX Cluster Cl2 (PBX -03)
We are going to give the server a full reboot as its been up for 299 Days.
However there are a lot of active calls at the moment on PBX-CL2-03 so we need to wait for the call volumes to drop down.