All Systems Operational

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This site is provided by I.T Communications Limited for our customers to see our current Network / Service and Scheduled Maintenance Status.

Customers can subscribe to receive email updates of any planned maintenance and service issues.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Volta Juniper MX Router ? Operational
Volta Core Juniper 10Gb Port Switch 1 Operational
Volta Core Juniper 10Gb Port Switch 2 Operational
Volta Core Juniper 10Gb Port Switch 3 Operational
Volta Core Juniper 10Gb Port Switch 4 Operational
DNS Servers Operational
London LINX Lon 1 ? Operational
London LINX Lon 2 ? Operational
IP Transit ? Operational
Volta Juniper 1Gb Port Switches Operational
90 days ago
100.0 % uptime
Today
IDN1105186 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link ? Operational
90 days ago
100.0 % uptime
Today
IDN1105185 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link ? Operational
90 days ago
100.0 % uptime
Today
VoIP Calls ? Operational
Outbound Calling ? Operational
Inbound Calling ? Operational
Ported Phone Numbers ? Operational
Soft-Switch PBX Cluster 1 ? Operational
90 days ago
100.0 % uptime
Today
Soft-Switch PBX - pbx-cl1-01.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-02.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk Operational
webrtc-cl1.soft-switch-pbx.uk ? Operational
90 days ago
100.0 % uptime
Today
Soft-Swich PBX Cluster 2 Operational
Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-02.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-01.it-communicationsltd.co.uk Operational
SIP Trunk Cluster CL1 Operational
SIP Trunking - SIP-01.it-communicationsltd.co.uk Operational
SIP Trunking - SIP-02.it-communicationsltd.co.uk Operational
SIP Trunking - SIP-03.it-communicationsltd.co.uk Operational
SIP Trunk Cluster CL2 Operational
SIP Trunking - sip-cl2-01-sov.as203416.net ? Operational
SIP Trunking - sip-cl2-02-vta.as203416.net ? Operational
Customer Internet Access Operational
Customer Leased Lines Operational
DSL Broadband Network ? Operational
Other Services Operational
Analogue Phone Lines ? Operational
Web Hosting Service ? Operational
Volta Data Centre Operational
90 days ago
100.0 % uptime
Today
Volta Data Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
BGP Issues
Postmortem - Read details
Dec 4, 11:38 GMT
Resolved - last Router now backup and issue should now be fully resolved.
Dec 4, 04:57 GMT
Update - The new software is being loaded onto the second router now and will require a few reboots.
Dec 4, 04:32 GMT
Update - The second router is also stable at the moment, However due to the BGP DDOS, we are going to do the upgrade now.

We shall be starting the work shortly after 4:30am,
Dec 4, 03:58 GMT
Update - Router is now stable.
Dec 4, 03:50 GMT
Update - Juniper Networks Junos OS upgrade finished and doing final reboots on 1st Router.

Second Router can be upgraded from within the network so no need for Phil to go to second Data Centre.

Network at Volta should start to become stable again very shortly.
Dec 4, 03:29 GMT
Update - Phil has now arrived onsite and will proceed to upgrading the Router Software, once updated and router is stable, Phil will attend second data centre and upgrade the software on the other Juniper MX Router.

Update to follow.
Dec 4, 01:53 GMT
Update - Phil is expected to arrive on-site at 1:39am
Dec 4, 01:24 GMT
Identified - Possible Cause of issue

An Improper Handling of Exceptional Conditions vulnerability in the routing protocol daemon (RPD) of Juniper Networks Junos OS

When a malformed BGP UPDATE packet is received over an established BGP session, RPD crashes and restarts.

Continuous receipt of the malformed BGP UPDATE messages will create a sustained Denial of Service (DoS) condition for impacted devices.

It would seem someone remotely is trying to cause a Denial of Service (DoS) attack on part of our network.

Phil is now on his way to Sov House to load a software update on the affected router to hopefully resolve the issue.
Dec 4, 01:14 GMT
Update - We continue to investigate and are taking steps to resolve the issue.
Dec 4, 00:47 GMT
Update - The Router has rebooted, however the BGP sessions are still having issues.

We are investigating to find out the cause.
Dec 4, 00:34 GMT
Investigating - We are currently aware of a issue with BGP Flapping which is causing parts of our network to be unreachable.

We are rebooting the affected Router to clear the fault.
Dec 4, 00:27 GMT
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

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