All Systems Operational

About This Site

This site is provided by I.T Communications Limited for our customers to see our current Network / Service and Scheduled Maintenance Status.

Customers can subscribe to receive email updates of any planned maintenance and service issues.

Network Infrastructure Operational
Volta Juniper MX Router Operational
Sov Juniper MX Router Operational
BGP Peer Sessions Operational
Volta Core Juniper 10Gb Port Switch 1 Operational
Volta Core Juniper 10Gb Port Switch 2 Operational
Volta Core Juniper 10Gb Port Switch 3 Operational
Volta Core Juniper 10Gb Port Switch 4 Operational
Volta Juniper 1Gb Port Switches Operational
Customer DNS Servers 185.131.10.7 Operational
Customer DNS Servers 185.131.10.41 Operational
London LINX Lon 1 Operational
London LINX Lon 2 Operational
IP Transit Operational
IDN1105186 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link Operational
IDN1105185 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link Operational
Sov Core Juniper 10Gb Port Switch 1 Operational
Volta Core Juniper 10Gb Port Switch 2 Operational
VoIP Calls Operational
SIP Exchange Operational
SIP Connect Operational
Soft-Switch PBX Cluster 1 Operational
Soft-Switch PBX - pbx-cl1-01.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-02.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk Operational
webrtc-cl1.soft-switch-pbx.uk Operational
Soft-Swich PBX Cluster 2 Operational
Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-02.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-01.it-communicationsltd.co.uk Operational
Soft-Swich PBX Cluster 3 Operational
Soft-Switch PBX - pbx-cl3-02-vta.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl3-01-sov.soft-switch-pbx.uk Operational
SIP Trunk Cluster CL2 Operational
SIP Trunking - sip-cl2-01-sov.as203416.net Operational
SIP Trunking - sip-cl2-02-vta.as203416.net Operational
Customer Internet Access Operational
Customer Leased Lines Operational
DSL Broadband Network Operational
Web Hosting Service Operational
Support Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned maintenance – SIP Connect – Wednesday 4 November 2026, 21:00 to 01:00 GMT Nov 4, 2026 21:00 - Nov 5, 2026 01:00 GMT

Dear Customers,

We are writing to let you know about planned maintenance on our SIP Connect platform.

When: Wednesday 4 November 2026, 21:00 GMT, to Thursday 5 November 2026, 01:00 GMT

Services: SIP Connect (SIP trunks)

What we are doing
Following the recent migration of SIP trunks to our new SIP Connect platform, we are deploying a set of reliability improvements. These strengthen how calls are connected and released, improve call record accuracy, and further protect channel availability on your trunks.

What to expect

SIP Connect runs on two servers. We will update one server at a time, while the other continues to carry all calls.

Each server is taken out of service only once its calls in progress have finished, so we do not expect existing calls to be interrupted.

In rare cases, a new call made at the moment a server changes over may fail to connect. If that happens, simply redial.

Your phone system’s registration should continue automatically. No action is required from you.

If you experience any issues
If you notice any problems with making or receiving calls during or after the maintenance window, please contact our support team, quoting “SIP Connect maintenance 4 November”.

We apologise for any inconvenience and thank you for your patience while we continue to improve the platform.

Posted on Nov 03, 2026 - 23:42 GMT

Nov 4, 2026

Completed - The scheduled maintenance has been completed.
Nov 4, 00:13 GMT
Update - Maintenance completed – 4 November 2026, 00:10 GMT
Tonight’s planned maintenance has finished, and all services are operating normally.
We deployed reliability improvements to the SIP Connect platform, including faster and more resilient call accounting, improved call-record accuracy and refined fraud monitoring. Work was carried out one server at a time, and no interruption to calls was expected.
A further maintenance window for SIP Connect is scheduled for Wednesday 4 November, 21:00 to 01:00 GMT, to complete this work. Details will follow separately.
If you notice any issue with making or receiving calls, please contact our support team.

Nov 4, 00:13 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 21:00 GMT
Scheduled - We will be doing some maintenance work tonight on our network. We will work on one server node at a time to ensure calls remain possible. There is a small risk to of disruption, the actual work will take a few minutes to apply.

The reason why we have a 4 hour window from 9pm is to allow for servers to complete active calls before we perform any work.

Nov 3, 11:55 GMT

Nov 3, 2026

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.