Microsoft Global Outage

Incident Report for I.T Communications Limited

Monitoring

Microsoft is having a global outage that affects Outlook, Teams and other Microsoft 365 services. It began on Thursday 12 November. Because of it, we may not be receiving emails or support tickets sent to us by email.

If your issue is urgent, please call us on 03300250250 rather than emailing. Any emails sent during the outage should be delivered once Microsoft has fixed the problem, and we’ll work through them as soon as they arrive.

Our phone and SIP services do not run on Microsoft and are working normally. If you use Microsoft Teams for calling, your Teams calls may be affected by Microsoft’s outage. That is outside our network.

We’ll update this page when the problem is resolved. You can check Microsoft’s own updates at status.cloud.microsoft.

Posted Nov 13, 2026 - 09:21 GMT