SIP-01 CL1 - Outage
Incident Report for I.T Communications Limited
We can confirm that SIP-01 is now back in service. for most of you, due to the layers of redundancy we have, you would not have noticed any issues due to SIP-01 being out of service.
Posted Aug 19, 2019 - 14:10 BST
The Database is now back in sync with the two other databases and we are therefore about to bring SIP-01 back in to service.
Posted Aug 19, 2019 - 13:33 BST
The cause of the outage has now been resolved and now waiting for the databases to re-sync before SIP-01 can be put back in to service.
Posted Aug 19, 2019 - 09:11 BST
We have a issue with SIP-01 CL1 at the moment which we are working on restoring service.

If you notice your SIP Trunk being down, please check the SIP Registration URL. If it is set to - you are not protected from the cluster redundancy. Please change the URL to and you will see the Trunk register. It is never recommend to connect direct to a single SIP Server as you will have no redundancy.
Posted Aug 19, 2019 - 08:12 BST
This incident affected: SIP Trunk Cluster CL1 (SIP Trunking -