I.T Communications Limited Status

All Systems Operational

About This Site

This site is provided by I.T Communications Limited for our customers to see our current Network / Service and Scheduled Maintenance Status.

Customers can subscribe to receive email updates of any planned maintenance and service issues.

Network Infrastructure Operational

Volta Brocade Router Operational

SOV Brocade Router Operational

DNS Servers Operational

Other Services Operational

Analogue Phone Lines Operational

Web Hosting Service Operational

DSL Broadband Network Operational

VoIP Calls Operational

Outbound Calling Operational

Inbound Calling Operational

Ported Phone Numbers Operational

Soft-Switch PBX Cluster 1 Operational

Soft-Switch PBX - pbx-cl1-01.soft-switch-pbx.uk Operational

Soft-Switch PBX - pbx-cl1-02.soft-switch-pbx.uk Operational

Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk Operational

Soft-Swich PBX Cluster 2 Operational

Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk Operational

Soft-Switch PBX - pbx-02.it-communicationsltd.co.uk Operational

Soft-Switch PBX - pbx-01.it-communicationsltd.co.uk Operational

SIP Trunk Cluster CL1 Operational

SIP Trunking - SIP-01.it-communicationsltd.co.uk Operational

SIP Trunking - SIP-02.it-communicationsltd.co.uk Operational

SIP Trunking - SIP-03.it-communicationsltd.co.uk Operational

SIP Trunk Cluster CL2 Operational

SIP Trunking - sip-cl2-01-sov.as203416.net Operational

SIP Trunking - sip-cl2-02-vta.as203416.net Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 20, 2018

No incidents reported today.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.

Jun 6, 2018

Issue affecting all VoIP Services

Resolved - We are pleased to confirm that the faulty line card on the 3rd party network core router was replaced at 3am this morning. We have restored London Linx 1 and can see traffic is routing as normal and therefore happy this issue is now fully resolved.
Jun 6, 05:12 BST

Identified - We have been informed that a 3rd party Router Line Card is the cause of the issues this afternoon. The line card has now been removed from service and a replacement is being fitted this evening.

The Line card is responsible for delivering Linx Lon1 traffic to and from Volta Data Centre.

Traffic that was routing to Lon1 will now go via Lon2 and we are seeing traffic levels return to normal.
Jun 5, 18:58 BST

Update - We are now shutting down our connection to London Linx 1 - to hopefully workaround the issue.
Jun 5, 17:00 BST

Update - We are still investigating the cause of the issue. We are seeing issues with the London Internet Exchange as all routes to and from Linx is getting packet loss.
Jun 5, 16:38 BST

Investigating - We are aware of a issue at the moment which is causing issues with VoIP Services.

We are trying to find the cause, it would appear a network fault somewhere. We do not believe the fault to be on our network or our carriers. So external to our network. We are currently running trace routes to see where the issue is.
Jun 5, 16:02 BST