Resolved -
Hi,
Akamai have confirmed that their port is not stable on the new router they have migrated to. They have since withdrawn their advertised routes from the route servers and we are seeing their port with no traversing traffic.
Kind Regards,
Dominykas Valys | NOC Engineer
Apr 14, 18:28 BST
Update -
We have just had the below update from the London Linx Network
Hi,
We can confirm that there are no L2 issues at Akamais port at the moment. Their route server sessions have been flapping which has caused issues for multiple members on the LON1 LAN. We have raised a ticket with them to confirm if this is an ongoing maintenance/issue.
We will keep you updated on their response but if you would like to reach out to them directly their NOC contacts are:
nocc@akamai.com
peering@linode.com
Kind Regards,
Dominykas Valys | NOC Engineer
Apr 14, 15:07 BST
Update -
We are continuing to investigate this issue.
Apr 14, 15:05 BST
Update -
We believe there is a forwarding problem on LINX LON1.
We was observing loss for destinations behind Akamai, learned via the Route Servers. we cannot ping Akamai’s router IP, 195.66.224.168, from I.T Comms LON1 IP 195.66.226.251.
At least one other network – Luminet – is reporting similar problems, and is unable to ping Akamai’s from their Slough LON1 port, but can from their HEX LD8 port.
Dominykas Valys | NOC Engineer at Linx.net is now investigating the issue.
Apr 14, 14:40 BST
Update -
We have now confirmed that Akamai hosted properties (Argos, BBC, Barclays etc) are working properly with the LINX RS sessions disabled.
Akamai NOC have told me they have no known issues.
Outgoing traffic is now currently going via Cogent Transit.
Phil is trying to collect information on where the problem might exist, as, given involvement of the RS, it could potentially be a forwarding problem at LINX LON1 network.)
While customers should no loner be having any issues, we shall continue to work on this until we have confirmed the issue to be resolved.
Apr 14, 14:34 BST
Update -
As a temp workaround we have shutdown the BGP Session for the MLP / Route Servers at Linx
Now that AS20940 Akamai Technologies is taking a different network path, traffic is now working ok.
We will submit a ticket with Akamai Technologies as it seems the issue is with Akamai Technologies over the Linx Network.
Apr 14, 14:21 BST
Update -
The issue is not on I.T Communications network and therefore we have little to no control to when the issue will be resolved.
AS20940 Akamai Technologies, Inc. is a CDN Network for many websites and it would seam part of their network are down.
We are reaching out to Akamai Technologies to see if we can find out any more info.
Apr 14, 13:59 BST
Investigating -
We have had reports of some websites not loading or not loading correctly
www.argos.co.uk
Barclays Online Banking
bbc.co.uk
We believe the issue relates to AS20940 Akamai Technologies, Inc.
We are still investigating.
Apr 14, 13:53 BST