I.T Communications Limited Status

All Systems Operational

About This Site

This site is provided by I.T Communications Limited for our customers to see our current Network / Service and Scheduled Maintenance Status.

Customers can subscribe to receive email updates of any planned maintenance and service issues.

Network Infrastructure Operational

Volta Juniper MX Router Operational

Sov Juniper MX Router Operational

BGP Peer Sessions Operational

Volta Core Juniper 10Gb Port Switch 1 Operational

Volta Core Juniper 10Gb Port Switch 2 Operational

Volta Core Juniper 10Gb Port Switch 3 Operational

Volta Core Juniper 10Gb Port Switch 4 Operational

Volta Juniper 1Gb Port Switches Operational

Customer DNS Servers 185.131.10.7 Operational

Customer DNS Servers 185.131.10.41 Operational

London LINX Lon 1 Operational

London LINX Lon 2 Operational

IP Transit Operational

IDN1105186 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link Operational

IDN1105185 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link Operational

VoIP Calls Operational

Outbound Calling Operational

Inbound Calling Operational

Ported Phone Numbers Operational

Soft-Switch PBX Cluster 1 Operational

Soft-Switch PBX - pbx-cl1-01.soft-switch-pbx.uk Operational

Soft-Switch PBX - pbx-cl1-02.soft-switch-pbx.uk Operational

Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk Operational

webrtc-cl1.soft-switch-pbx.uk Operational

Soft-Swich PBX Cluster 2 Operational

Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk Operational

Soft-Switch PBX - pbx-02.it-communicationsltd.co.uk Operational

Soft-Switch PBX - pbx-01.it-communicationsltd.co.uk Operational

Soft-Swich PBX Cluster 3 Operational

Soft-Switch PBX - pbx-cl3-02-vta.soft-switch-pbx.uk Operational

Soft-Switch PBX - pbx-cl3-01-sov.soft-switch-pbx.uk Operational

SIP Trunk Cluster CL1 Operational

SIP Trunking - SIP-01.it-communicationsltd.co.uk Operational

SIP Trunking - SIP-02.it-communicationsltd.co.uk Operational

SIP Trunking - SIP-03.it-communicationsltd.co.uk Operational

SIP Trunk Cluster CL2 Operational

SIP Trunking - sip-cl2-01-sov.as203416.net Operational

SIP Trunking - sip-cl2-02-vta.as203416.net Operational

SIP Trunk Cluster CL3 Operational

sip-cl3-vta.as203416.net Operational

Customer Internet Access Operational

Customer Leased Lines Operational

DSL Broadband Network Operational

Other Services Operational

Web Hosting Service Operational

Support Desk Operational

Microsoft 366 Exchange Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

Soft-Switch PBX Cluster CL2 - PBX-03

Resolved - This incident has been resolved.
Nov 3, 22:21 GMT

Update - We have found the cause to be a issue with one of the firewalls. We have put in a temp fix until this evening when the traffic levels are lower. so we can fully resolve the issue.

Service should now be fully working.
Nov 3, 13:53 GMT

Update - We are still having issues with PBX-03, even after a full reboot. We have now escalated the issue internally to do further checks.

Next Update at 13:30
Nov 3, 13:05 GMT

Update - We have completed a partial reboot of the server. If we still get notifications, we will do a full reboot.
Nov 3, 11:09 GMT

Identified - Hi,

We are getting service issues with one of the servers in the Soft-Switch PBX Cluster Cl2 (PBX -03)

We are going to give the server a full reboot as its been up for 299 Days.

However there are a lot of active calls at the moment on PBX-CL2-03 so we need to wait for the call volumes to drop down.
Nov 3, 10:55 GMT

CRM and Support Desk - Down

Resolved - Issue seem resolved.
Nov 3, 10:49 GMT

Monitoring - We are not able to access support tickets or our CRM today due to a issue with our CRM Provider "ZoHo" so their might be a delay in replying to tickets.
Nov 3, 09:39 GMT

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.