All Systems Operational

About This Site

This site is provided by I.T Communications Limited for our customers to see our current Network / Service and Scheduled Maintenance Status.

Customers can subscribe to receive email updates of any planned maintenance and service issues.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Volta Juniper MX Router ? Operational
Volta Core Juniper 10Gb Port Switch 1 Operational
Volta Core Juniper 10Gb Port Switch 2 Operational
Volta Core Juniper 10Gb Port Switch 3 Operational
Volta Core Juniper 10Gb Port Switch 4 Operational
DNS Servers Operational
London LINX Lon 1 ? Operational
London LINX Lon 2 ? Operational
IP Transit ? Operational
Volta Juniper 1Gb Port Switches Operational
90 days ago
100.0 % uptime
Today
IDN1105186 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link ? Operational
90 days ago
100.0 % uptime
Today
IDN1105185 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link ? Operational
90 days ago
100.0 % uptime
Today
VoIP Calls ? Operational
Outbound Calling ? Operational
Inbound Calling ? Operational
Ported Phone Numbers ? Operational
Soft-Switch PBX Cluster 1 ? Operational
90 days ago
100.0 % uptime
Today
Soft-Switch PBX - pbx-cl1-01.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-02.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk Operational
webrtc-cl1.soft-switch-pbx.uk ? Operational
90 days ago
100.0 % uptime
Today
Soft-Swich PBX Cluster 2 Operational
Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-02.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-01.it-communicationsltd.co.uk Operational
SIP Trunk Cluster CL1 Operational
SIP Trunking - SIP-01.it-communicationsltd.co.uk Operational
SIP Trunking - SIP-02.it-communicationsltd.co.uk Operational
SIP Trunking - SIP-03.it-communicationsltd.co.uk Operational
SIP Trunk Cluster CL2 Operational
SIP Trunking - sip-cl2-01-sov.as203416.net ? Operational
SIP Trunking - sip-cl2-02-vta.as203416.net ? Operational
Customer Internet Access Operational
Customer Leased Lines Operational
DSL Broadband Network ? Operational
Other Services Operational
Analogue Phone Lines ? Operational
Web Hosting Service ? Operational
Volta Data Centre Operational
90 days ago
100.0 % uptime
Today
Volta Data Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Issue causing same calls to fail
Resolved - The issue affecting inbound and outbound calls this morning is now cleared.

Our engineers are in the process of investigating and more details will follow as soon as we can.

We sincerely apologise for the disruption this morning.
Nov 20, 11:45 GMT
Update - We are still experiencing some issues with both inbound and outbound calls.

Our engineers are in the process of fully restoring service - more updates will follow as soon as they are available. We apologise for the disruption.
Nov 20, 11:14 GMT
Identified - Following on from the below notice - we are aware that customers have experienced issues with both inbound and outbound calls this morning.

Engineers have located the cause and are in the process of fully restoring service - more updates will follow as soon as they are available.

We apologise for the disruption.
Nov 20, 11:08 GMT
Update - We are aware of some issues that may be impacting calls – engineers are investigating and more information will follow as soon as possible.
Nov 20, 10:51 GMT
Investigating - We have had reports of some calls are failing for both inbound and outbound. We are Investigating the issue and an update will be posted ASAP.
Nov 20, 10:44 GMT
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Power Issue at Sov Hose DC - Sovereign House, 227 Marsh Wall, London E14 9SD
Resolved - One of the power feeds had tripped. This has now been reset and full power restored.
Nov 7, 17:41 GMT
Update - Staff are now looking into the issue on the 2nd Floor.
Nov 7, 17:33 GMT
Investigating - We have lost one of our Power Feeds to our primary rack at Sovereign House.

There should be no impact to customer services due to all our servers being dual power fed.

We have made contact with the Data Centre and we are working with them to resolve the issue.
Nov 7, 17:22 GMT
CS-41218 Planned Maintenance - IP Transit Provider - Volta DC
Completed - The scheduled maintenance has been completed.
Nov 7, 10:45 GMT
Scheduled - One of our carriers will be performing maintenance in our data centre.

Due to our network design, there should be no disruption to service.

Services affected:
• IP Transit at Verne Global (formerly Volta), 36-43 Great Sutton St, London, EC1V 0AB

Scheduled maintenance window:
• Start: 01/11/2024 @ 21:00 UTC
• End: 01/11/2024 @ 23:00 UTC

The advised schedule is in UTC.
Oct 18, 14:39 BST
Nov 6, 2024

No incidents reported.

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