All Systems Operational

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This site is provided by I.T Communications Limited for our customers to see our current Network / Service and Scheduled Maintenance Status.

Customers can subscribe to receive email updates of any planned maintenance and service issues.

Network Infrastructure Operational
Volta Juniper MX Router ? Operational
Sov Juniper MX Router Operational
BGP Peer Sessions ? Operational
Volta Core Juniper 10Gb Port Switch 1 Operational
Volta Core Juniper 10Gb Port Switch 2 Operational
Volta Core Juniper 10Gb Port Switch 3 Operational
Volta Core Juniper 10Gb Port Switch 4 Operational
Volta Juniper 1Gb Port Switches Operational
Customer DNS Servers 185.131.10.7 ? Operational
Customer DNS Servers 185.131.10.41 ? Operational
London LINX Lon 1 ? Operational
London LINX Lon 2 ? Operational
IP Transit ? Operational
IDN1105186 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link ? Operational
IDN1105185 Volta Data Centre Volta - Sovereign House - 100Gbps Optical P2P Link ? Operational
VoIP Calls ? Operational
Outbound Calling ? Operational
Inbound Calling ? Operational
Ported Phone Numbers ? Operational
Soft-Switch PBX Cluster 1 ? Operational
Soft-Switch PBX - pbx-cl1-01.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-02.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk Operational
webrtc-cl1.soft-switch-pbx.uk ? Operational
Soft-Swich PBX Cluster 2 Operational
Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-02.it-communicationsltd.co.uk Operational
Soft-Switch PBX - pbx-01.it-communicationsltd.co.uk Operational
Soft-Swich PBX Cluster 3 Operational
Soft-Switch PBX - pbx-cl3-02-vta.soft-switch-pbx.uk Operational
Soft-Switch PBX - pbx-cl3-01-sov.soft-switch-pbx.uk Operational
SIP Trunk Cluster CL1 Operational
SIP Trunking - SIP-01.it-communicationsltd.co.uk Operational
SIP Trunking - SIP-02.it-communicationsltd.co.uk Operational
SIP Trunking - SIP-03.it-communicationsltd.co.uk Operational
SIP Trunk Cluster CL2 Operational
SIP Trunking - sip-cl2-01-sov.as203416.net ? Operational
SIP Trunking - sip-cl2-02-vta.as203416.net ? Operational
SIP Trunk Cluster CL3 Operational
sip-cl3-vta.as203416.net Operational
Customer Internet Access Operational
Customer Leased Lines Operational
DSL Broadband Network ? Operational
Other Services Operational
Web Hosting Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Resolved - Hi,

Akamai have confirmed that their port is not stable on the new router they have migrated to. They have since withdrawn their advertised routes from the route servers and we are seeing their port with no traversing traffic.

Kind Regards,

Dominykas Valys | NOC Engineer

Apr 14, 18:28 BST
Update - We have just had the below update from the London Linx Network

Hi,

We can confirm that there are no L2 issues at Akamais port at the moment. Their route server sessions have been flapping which has caused issues for multiple members on the LON1 LAN. We have raised a ticket with them to confirm if this is an ongoing maintenance/issue.

We will keep you updated on their response but if you would like to reach out to them directly their NOC contacts are:

nocc@akamai.com
peering@linode.com

Kind Regards,

Dominykas Valys | NOC Engineer

Apr 14, 15:07 BST
Update - We are continuing to investigate this issue.
Apr 14, 15:05 BST
Update - We believe there is a forwarding problem on LINX LON1.

We was observing loss for destinations behind Akamai, learned via the Route Servers. we cannot ping Akamai’s router IP, 195.66.224.168, from I.T Comms LON1 IP 195.66.226.251.

At least one other network – Luminet – is reporting similar problems, and is unable to ping Akamai’s from their Slough LON1 port, but can from their HEX LD8 port.

Dominykas Valys | NOC Engineer at Linx.net is now investigating the issue.

Apr 14, 14:40 BST
Update - We have now confirmed that Akamai hosted properties (Argos, BBC, Barclays etc) are working properly with the LINX RS sessions disabled.
Akamai NOC have told me they have no known issues.

Outgoing traffic is now currently going via Cogent Transit.

Phil is trying to collect information on where the problem might exist, as, given involvement of the RS, it could potentially be a forwarding problem at LINX LON1 network.)

While customers should no loner be having any issues, we shall continue to work on this until we have confirmed the issue to be resolved.

Apr 14, 14:34 BST
Update - As a temp workaround we have shutdown the BGP Session for the MLP / Route Servers at Linx

Now that AS20940 Akamai Technologies is taking a different network path, traffic is now working ok.

We will submit a ticket with Akamai Technologies as it seems the issue is with Akamai Technologies over the Linx Network.

Apr 14, 14:21 BST
Update - The issue is not on I.T Communications network and therefore we have little to no control to when the issue will be resolved.

AS20940 Akamai Technologies, Inc. is a CDN Network for many websites and it would seam part of their network are down.

We are reaching out to Akamai Technologies to see if we can find out any more info.

Apr 14, 13:59 BST
Investigating - We have had reports of some websites not loading or not loading correctly

www.argos.co.uk
Barclays Online Banking
bbc.co.uk

We believe the issue relates to AS20940 Akamai Technologies, Inc.

We are still investigating.

Apr 14, 13:53 BST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.